Procedure descriptions

Damage report - Report road damage

Report damage on the road, such as potholes, to the road construction authority. By doing so, you are actively contributing to road safety. Damaged roads can have serious consequences for all road users.

Responsible authority

Depending on the class of road, different authorities are responsible for repairing road damage:

  • on motorways: the south-west branch of Autobahn GmbH of the federal government
  • on federal, state or district roads outside built-up areas: the respective district office or urban district
  • on federal, state or district roads within built-up areas: depending on the number of inhabitants and the road concerned: For federal roads, the city is responsible if the population exceeds 80,000; for state and district roads, the city is responsible if the population exceeds 30,000, otherwise the district office is responsible.
  • on all other roads within built-up areas, for example in residential and commercial areas, the local authority is responsible.
Betrieb & Unterhaltung [Landratsamt Ortenaukreis]

Hausanschrift

Hauptstraße 115
77652 Offenburg
To the electronic timetable information

Contact

Telefon (07 81) 8 05-92 05
Fax (07 81) 8 05-92 50
Die Autobahn GmbH des Bundes

Hausanschrift

Friedrichstraße 71
10117 Berlin
To the electronic timetable information

Contact

Stadt Haslach im Kinzigtal

Hausanschrift

Am Marktplatz 1
77716 Haslach im Kinzigtal
To the electronic timetable information

Contact

Telefon (0 78 32) 7 06-0
Fax (0 78 32) 7 06-1 19
E-Mail stadt@haslach.de
Servicekonto Sichere Servicekonto-Nachricht über service-bw.de senden

Details

Prerequisite

none

Procedure

The more precisely you specify the damage and, above all, the exact location, the more you will help those responsible to rectify the damage. Therefore, please state as much as possible when reporting the damage:

  • Type of damage,
  • Name of the road, for example. A 81, B 10, Marktstraße
  • the section of road (e.g. between the A-Stadt and B-Dorf exits), indicating the direction of travel and, if possible, the exact location

Deadlines

  • Report road damage: as soon as possible
  • self-inflicted damage: report to the police immediately

Required documents

Documents are only required if you have caused the damage yourself. Which documents are required must then be determined on a case-by-case basis.

Costs

  • if damage is reported: none
  • if damage is caused: liability of the person causing the damage

Processing time

Depending on the type of damage

Miscellaneous

None

Legal basis

Straßengesetz für Baden-Württemberg (StrG)

Release note

machine generated, based on the German release by: Verkehrsministerium Baden-Württemberg, 20.10.2025